Find answers, guides, and support resources for everything Rentit — search or browse by topic below.
Jump straight to the most common support topics.
Locate your active or past bookings and reservation details.
Resolve failed payments, transaction errors, or missing charges.
Complete your identity or property verification quickly.
Understand cancellation policies and initiate a cancellation.
Reach out to the owner directly through Rentit messaging.
Flag suspicious, fake, or misleading property listings.
Submit a refund request and track its processing status.
Report safety concerns, scams, or emergency situations.
Every help topic organized for easy discovery.
Search, filter, and discover the right property.
24 articlesManage your bookings, status, and modifications.
18 articlesMethods, refund process, and billing questions.
15 articlesSettings, password verification, notifications.
12 articlesList, edit, and manage your property on Rentit.
20 articlesAnalytics, enquiries, boosts, and plan management.
16 articlesReporting, scam protection, user safety.
10 articlesUsage policies, privacy, and community guidelines.
8 articlesiOS, Android app support and feature guides.
11 articlesBugs, errors, login issues, and platform help.
9 articles✦ Top Reads
Most viewed support articles by Rentit users.
✦ ALL TOPICS
Browse our full library of support articles and guides.
Filter by topic
✦ CONTACT US
Have a question, need assistance, or want to share feedback about Rent It? Send us an email and our team will get back to you.
Get instant answers from our support team. Average response time under 2 minutes during business hours.
Please include your registered email address and a brief description of your question or issue. This helps us respond more effectively.
For questions about your account, listings, property details, or using Rent It, reach out to us by email.
Speak directly with a Rentit support agent for urgent or complex issues.
For complex issues that require investigation or documentation review.
Browse answers from the Rentit user community. Often the fastest way to find solutions.
Describe your issue and we'll get back to you within 24–48 hours.
Account-related questions
Get help with your account, profile, login, and registration.
Property listings
Get assistance with property details, availability, pricing, and listings.
Listing or platform issues
Report issues with property listings or any Rent It platform features.
Feedback and suggestions
Share your feedback and ideas to help us improve Rent It.
General Rent It questions
Find answers to general questions about Rent It and its services.
Your feedback makes our support better for everyone.
How to book a property on Rentit
Last updated 28 May 2026 · 5 min read
Was this article helpful?
Let us know so we can continue to improve our support content.
What could be improved?
Our dedicated support team is available 7 days a week to assist you with any question — big or small.